Neil Dunsmore is an award-winning speaker and a former Corrections Officer and Hostage/Crisis Negotiator with the Ministry of Correctional Services. He has been a business owner, salesman and a Township of Centre Wellington Councillor/Deputy Mayor. Neil will speak in person with your team or from miles away on camera. Even though it i
Neil Dunsmore is an award-winning speaker and a former Corrections Officer and Hostage/Crisis Negotiator with the Ministry of Correctional Services. He has been a business owner, salesman and a Township of Centre Wellington Councillor/Deputy Mayor. Neil will speak in person with your team or from miles away on camera. Even though it is a virtual space Neil can still provide thoughtful and team-building workshops. Distance will no longer be a barrier for your team.
After publishing his book,
Reflections in the Ripple which chronicles his journey of 531 kilometers. A journey to start a conversation around mental health and suicide and to erase the stigma that prevents so many people from reaching out. He dedicated himself full time to bringing his message to conferences around the world. Whether as
After publishing his book,
Reflections in the Ripple which chronicles his journey of 531 kilometers. A journey to start a conversation around mental health and suicide and to erase the stigma that prevents so many people from reaching out. He dedicated himself full time to bringing his message to conferences around the world. Whether as a keynote speaker or a workshop leader, he will break through the boundaries that are limiting your team.
Since his days as a Crisis/Hostage Negotiator with Correctional Services, Neil has been a mental health advocate. As an award-winning speaker and innovator, he will bring new life and connection to your next event. Contact Neil, and he can design a workshop or presentation that fits the needs that you have today.
Do you remember 2020? What did you do, when COVID came to you? Neil Walked 531km/330 miles to raise awareness for Mental Health and Suicide issues in his community. In this keynote Reflections In The Ripple, Neil shares how the walk changed him and how he discovered the incredible Power Of One individual on the world around them. It changed his life and it can change yours and your organization!
Neil Dunsmore spent ten years in a maximum-security detention centre as a Corrections Officer/Hostage Negotiator. He learned many lessons about conflict, how to handle it when you're in it, how to control it when you're watching it and how to stop it before it starts! In this trip down memory lane, Neil shares the characters, the conflicts and the constraints placed on everyday life. Neil shares his RESPECT principles that will help you survive and thrive through conflict. Of course, in his signature style it is all wrapped in an envelope of humor!
We've all had people who have influenced our lives! Some good, some bad, and some ugly. In this keynote Neil Dunsmore will share his journey through life those people who came into it and had a profound impact on his outlook on his failure and on his success. Neil will explore with you who the mentors in your organization are or should be and the profound impact they can have on your organization. When done correctly a mentorship program is your bridge to the past and your lifeline to the future!
In this workshop we will discuss:
· The art of developing a calm and professional presence in business
· Communicating with clarity and getting your message across
· Handling Customer conflict
· Negotiating with strength and professionalism
The workshop is facilitated by Neil Dunsmore who's experience as a Hostage Negotiator and Small Busin
In this workshop we will discuss:
· The art of developing a calm and professional presence in business
· Communicating with clarity and getting your message across
· Handling Customer conflict
· Negotiating with strength and professionalism
The workshop is facilitated by Neil Dunsmore who's experience as a Hostage Negotiator and Small Business owner have enabled him to refine his take charge presence and customer service skills. Now working as a professional speaker and speech coach, he assists people with communicating with passion and clarity. Strength of character, clear communications and an excellent understanding of human behavior are the keys to small business success.
This workshop will be of value to anyone working in customer service, leadership or small business.
Your ability to influence people and hold your ground in business negotiations are critical skills for small business owners. Developing your communications skills and refining your ability to work with staff and customers
How to handle emotional customer complaints
Dealing with customers who always want a deal
Professional negotiation s
Your ability to influence people and hold your ground in business negotiations are critical skills for small business owners. Developing your communications skills and refining your ability to work with staff and customers
How to handle emotional customer complaints
Dealing with customers who always want a deal
Professional negotiation skills and how to create win win situations
The aggressive, assertive, passive scale and how to communicate with strength
Is your workplace safe? Are you getting the most from your employees? Are they getting what the need from you? Absenteeism and presenteeism cost the economy millions of dollars each year, add to that the cost of training and creating a positive workplace becomes critical! It not about money!
It's not about accommodation it's about creat
Is your workplace safe? Are you getting the most from your employees? Are they getting what the need from you? Absenteeism and presenteeism cost the economy millions of dollars each year, add to that the cost of training and creating a positive workplace becomes critical! It not about money!
It's not about accommodation it's about creation. Creating and environment that allows your employees to thrive and not forcing them to come in day after day just trying to survive. It's not easy but it's not as hard as you think it is. In this workshop we will explore your organization and discover what you're doing right what you doing wrong and how we can chart a path for success together.
Put simply, Neil is a pro. He has spoken for us a number of times on topics such as Communicating with Confidence and Conflict Management. I have heard Neil address a variety of groups, from a small group virtually, to a large crowd in-person, and he is consistently amazing and able to adapt on the fly based on who is in the room. I have also had the privilege of hearing Neil give his signature keynote presentation several times – not only is it one that I never tire of hearing (and not just because I can’t believe he actually walked to Ottawa!), but it’s one I take something new from every time. Neil is a storyteller with an ability to customize his presentations to meet the needs of your group – whether it’s business leaders early in the morning, community members at an evening gala, or the keynote slot at a conference. Outline your goals and desired outcomes for the topic and audience and let Neil take it from there, I guarantee your attendees will ask you to book him again!
Compass Community Services was thrilled to have Neil Dunsmore as our annual general meeting keynote speaker. His mental health journey, his stories, his heart, were not only well expressed they left a long-lasting impression with our attendees. His book was littered with laughter, tears and thought-provoking situations. Speak to Neil today about speaking to your group – you will be pleased you did!
He is witty, interesting and has an amazing ability to keep his audience engaged. His casual and open style of sharing allows people to relax and absorb his information in a meaningful way. His ability to use stories to highlight key learning objectives makes him an excellent Speaker.
Neil Dunsmore
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